Privacy Policy

Effective date: 2023-03-06

Updated on: 2023-03-06

This Privacy Policy explains the policies of Rackfish AB regarding the collection and use of the information we collect when you access Streamio Channels -* ("The Service"). This Privacy Policy describes your privacy rights and how we protect you under privacy laws.

By using The Service, you consent to collecting and using your information per this Privacy Policy. Please do not access or use The Service if you do not agree to the collection and use of your information as outlined in this Privacy Policy.

Rackfish AB is authorized to modify this Privacy Policy anytime. Changes to the policy may occur without prior notice.

Rackfish AB will post the revised Privacy Policy on The Service

Collection and Use of Your Personal Information

Information We Collect

When using The Service, you might be prompted to provide us with personal information used to contact or identify you. collects the following information:

  • Usage Data
  • Name

Usage Data includes the following:

  • Internet Protocol (IP) address of computers accessing the site
  • Web page requests
  • Referring web pages
  • Browser used to access site
  • Time and date of access

How We Collect Information

The Service collects and receives information from you in the following manner:

  • When you log in to a chat.
  • When you interact with The Service.

Streamio channels is a platform the platform's clients can use to collect other information. It is, for example, possible to collect analytics data for services that Rackfish AB doesn't control. It is also possible to use other services such as chats, polls, or similar. If other data is collected, The Publisher shall provide a link to their privacy policy, and you should also review that policy.

Your information in the chat service will be stored for up to 30 days after entering.

Your information from interaction will be stored for up to 120 days after it is no longer required to provide you with the services. Your information may be retained for longer periods for reporting or record-keeping under applicable laws. Information that does not identify you personally may be stored indefinitely.

How We Use Your Information

Rackfish AB may use your information for the following purposes:

  • Providing and maintaining our Service, as well as monitoring the usage of our Service.
  • For other purposes. Rackfish AB will use your information for data analysis to identify usage trends or determine the effectiveness of our marketing campaigns when reasonable. We will use your information to evaluate and improve The Service, products, services, and marketing efforts.
  • For the performance of a contract. Your Personal Data will assist with the development, undertaking, and compliance with a purchase contract for the services we provide.

How We Share Your Information

Rackfish AB will not share your information except for the following:

  • Information you provide in a chat will be shared with The Publisher of the Channel
  • If The Publisher uses additional services (such as analytics, external chat), information from The Service might be shared, refer to The Publishers’ privacy policy.
  • Rackfish AB uses sub processors to deliver video requiring your IP number.

If you choose to provide information during your visit or otherwise, you are giving Rackfish AB permission to use, share, and store that information in a manner consistent with this Privacy Policy.

We may disclose your information for additional reasons, including

  • Complying with applicable laws, regulations, or court orders.
  • Responding to claims that your use of The Service violates third-party rights.
  • Enforcing agreements you make with us, including this Privacy Policy.


Cookies are small text files placed on your computer by websites you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies required for the website to operate properly can be set without your permission. All other cookies must be approved before being set in the browser.

  • Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
  • Performance cookies. Performance cookies are used to see how visitors use the website. These are set by The Publisher of the channel and should be described in their linked privacy policy


Your information's security is important to us. utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide, you must access The Service at your own risk.

Rackfish AB is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend reviewing the privacy practices of other websites you interact with and determining the adequacy of those practices.

Contact Us

For any questions, contact us through:

Name: Rackfish AB

Address: Uppsala Castle